Privacy Policy
Last updated: October 23, 2025
Introduction
Codeshop.ca ("we", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use and protect your personal information in accordance with Canadian and Quebec privacy laws, including Law 25 (An Act to modernize legislative provisions as regards the protection of personal information) and PIPEDA (Personal Information Protection and Electronic Documents Act).
Privacy Officer:
Vincent Cantin Bellemare
Email: data@codeshop.ca
1. Information We Collect
1.1 Information You Provide
- •Contact forms: Name, email address, phone number, and message
- •Security audit request: Name, email, company, website, project description
- •Appointment booking: Name, email, phone, desired service, date/time
- •Newsletter signup: Email address
1.2 Automatically Collected Information
- •Cookies: Language preferences, cookie consent
- •Google Analytics: Anonymized usage data (pages visited, duration, approximate location)
- •Security: IP address to detect unauthorized access attempts
2. Use of Your Information
We use your information to:
- ✓Respond to your contact and consultation requests
- ✓Confirm your appointments and send you reminders
- ✓Send you our newsletter (with your explicit consent)
- ✓Improve our website and services
- ✓Protect our site from unauthorized access
3. Consent
In accordance with Law 25, we obtain your consent clearly and explicitly before collecting, using or disclosing your personal information.
Types of consent:
- ►Explicit consent: Contact forms, registrations, bookings
- ►Opt-in consent: Newsletter (mandatory checkbox)
- ►Cookie consent: Via our cookie banner
You can withdraw your consent at any time by contacting us at data@codeshop.ca
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties.
We may share your information with:
- •Service providers: Gmail (SMTP), Vercel (hosting), Google Analytics
- •Legal obligations: If required by law
8. Your Rights (Law 25)
In accordance with Law 25 and PIPEDA, you have the right to:
- ✓Access your personal information held by Codeshop.ca
- ✓Correct your information if it is inaccurate or incomplete
- ✓Delete your information (right to be forgotten)
- ✓Request data portability
- ✓Unsubscribe from our newsletter at any time
- ✓Withdraw your consent at any time
- ✓File a complaint with the Commission d'accès à l'information du Québec (CAI)
To exercise your rights, contact us at data@codeshop.ca. We will respond to your request within 30 days, in accordance with Law 25.
5. Security Measures
In accordance with Law 25, we implement appropriate security measures to protect your personal information from loss, theft, unauthorized access, disclosure or alteration.
- ✓SSL/TLS encryption for all communications
- ✓Firewall protection and intrusion detection systems
- ✓Limited data access based on the principle of least privilege
- ✓Continuous monitoring and regular security audits
- ✓Staff training on data protection
- ✓Regular backups and disaster recovery plans
6. Data Minimization and Limitation
In accordance with Law 25, we only collect personal information strictly necessary for identified purposes. We only retain your data for the necessary duration.
Our minimization principles:
- ●Minimal collection: Only what is necessary
- ●Determined purpose: Use only for stated purposes
- ●Limited retention: Deletion after expiration
- ●Anonymization: When possible, data anonymized
7. Data Retention
In accordance with Law 25, we retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law.
- •Contact requests: Retained for 2 years after last contact
- •Newsletter subscriptions: Until unsubscription
- •Appointment data: Retained for 5 years for follow-up purposes
- •Analytics cookies: Anonymized data retained for maximum 26 months
9. Security Incident Notification
In accordance with Law 25, in the event of a privacy incident presenting a risk of serious injury, we commit to:
- ●Notify the Commission d'accès à l'information du Québec (CAI)
- ●Inform you directly if your information is affected
- ●Take necessary measures to reduce the risk of injury
- ●Maintain a register of privacy incidents
10. Contact Us
For any questions regarding this privacy policy or to exercise your rights:
Privacy Officer:
Vincent Cantin Bellemare
📧 Email: data@codeshop.ca
📞 Phone: 514 715 2000
🌐 Site web: codeshop.ca
If you are not satisfied with our response, you can file a complaint with the Commission d'accès à l'information du Québec (CAI) at 1-888-528-7741 or via their website.